Executive Movements - October 2025

Snooze Eatery hires Josh Kern as CEO

The former SPB Hospitality chief replaces longtime leader David Birzon, who will join the board of the full-service breakfast and lunch chain.

By Joe Guszkowski on Oct. 14, 2025

Snooze has been expanding at a steady clip.

Breakfast-and-lunch chain Snooze Eatery has hired Josh Kern as CEO, two weeks after Kern left his post as CEO of SPB Hospitality.

Kern replaces David Birzon, who had been Snooze’s CEO for 13 years. Birzon will join the chain’s board of directors.

Kern has more than 25 years of experience in restaurants, including nearly seven at SPB, the owner of Logan’s Roadhouse, Krystal, J. Alexander’s and other concepts. Before that, he held leadership roles at Outback Steakhouse, Smashburger, Tom’s Watch Bar and American Blue Ribbon Holdings.

“I am thrilled to join Snooze and to help take this incredible brand to its next chapter,” Kern said in a statement. “Snooze has changed the way people think about breakfast and brunch with bold food, creative cocktails and a culture that puts genuine hospitality at the center of everything. The opportunity ahead is massive, and I cannot wait to work alongside the Snooze family to keep innovating, growing and delivering something truly special for every guest.”

Founded in 1996 in Denver, Snooze became part of a growing crop of so-called daytime dining chains that focus solely on breakfast and lunch, often with innovative menus and booze. The chain has been expanding rapidly in recent years, going from 40 units in 2019 to 71 last year, according to Technomic data. Systemwide sales rose 2.5% in 2024, to more than $201 million. 

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Toppers Pizza Names New Chief Financial Officer

October 13, 2025

Experienced finance and franchise expert joins leadership team to drive growth, operator support and unit economics

Whitewater, WI  (RestaurantNews.comToppers Pizza today announced the appointment of Ian Bruggeman as chief financial officer, adding a seasoned professional to its executive team. In this role, Bruggeman will oversee the company’s finance, supply chain and human resources functions while serving as a strategic partner to the CEO.

Bruggeman brings a diverse background that spans consulting, asset management and operational leadership in the restaurant sector. He previously held roles in financial planning and analysis, franchise development and operations at Naf Naf Grill, equipping him with a unique blend of analytical expertise and hands-on operational experience. At Toppers Pizza, he will focus on expanding the franchise network, enhancing support for store operators and refining unit economics – including prime costs and buildout expenses.

“I’m thrilled to join the Toppers team at such an exciting time for the company,” said Bruggeman. “What attracted me to Toppers was the mix of passionate leadership, a product our guests love and the opportunity to bring an iconic brand nationwide. Toppers has a unique culture and energy that sets it apart, and I’m excited to be a part of the team that will take this brand to the next stage of its growth journey.”

Bruggeman holds an MBA from Indiana University with a focus in financial analysis and is a certified CPA. He was selected by Toppers’ executive team for his ability to translate complex data into strategic guidance across all business areas. With expertise in budgeting, forecasting and operational planning, Bruggeman is positioned to optimize performance across the organization and accelerate the brand’s continued growth.

Toppers Pizza’s commitment to fresh, handmade products means guests can expect the same quality and variety they’ve come to love in-store, via delivery or from catering. For more information or to place an order, visit Toppers.com.

About Toppers Pizza

Founded in 1991 as an alternative to big-box pizza, Toppers is built on a bold attitude with the product to back it up. Headquartered in Whitewater, Wisconsin, 70+ Toppers locations are on a mission to redefine what customers should expect from QSR pizza. The menu features unique flavors, bold recipes, crave-worthy Topperstix, signature wings, specialty desserts and a growing selection of offerings for a diverse lifestyle. By consistently giving customers what they want, Toppers has forged an untapped space in the pizza industry and is thriving in a digital-first, post-pandemic world. World-class technology ranking among the top QSR pizza concepts, consistent menu innovation, a powerfully focused digital media strategy and Gen Z-centric social media channels drive 75%+ of sales online for the brand. With franchisees achieving a $1,000,000+ average unit volume across the entire system, Toppers Pizza is primed for major growth and is looking for like-minded franchisees to join its system. For more information, visit Toppers.com/franchise and follow the brand on Facebook and Instagram.

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Twin Hospitality Group Inc. Appoints Melissa Fry as Chief Marketing Officer

October 8, 2025

Award-Winning Senior Marketing Leader Joins High-Growth Specialty Casual Dining Company

Dallas, TX  (RestaurantNews.comTwin Hospitality Group Inc. (“Twin Hospitality”) (Nasdaq: TWNP), the parent company of Twin Peaks and Smokey Bones, today announced the appointment of Melissa Fry as Chief Marketing Officer, effective immediately. Fry brings over 25 years of proven marketing expertise across the restaurant and hospitality industries, most recently serving as Senior Director of Marketing for Hooters of America, where she played a key role in elevating the brand’s global presence.

Since joining Twin Hospitality Group in May, CEO Kim Boerema has strategically strengthened the executive team while refining operational excellence. Following the recent appointments of Ken Brendemihl as President of Smokey Bones and the promotion of Lexi Burns to Chief People Officer of Twin Hospitality Group, Fry’s addition as CMO further solidifies the leadership foundation needed to capitalize on the Company’s growth trajectory. With nearly 100 Twin Peaks units in the development pipeline, these key hires position Twin Hospitality Group to execute its ambitious expansion strategy.

At Hooters of America, Fry spearheaded comprehensive marketing initiatives spanning national media campaigns, digital transformation, influencer partnerships, targeted local store marketing, and experiential activations that drove brand engagement and revenue growth. In her new role, Fry will leverage this proven expertise to amplify brand awareness, enhance guest engagement, and drive measurable growth across Twin Hospitality’s marketing portfolio.

“Melissa brings unparalleled experience in experiential dining,” said Kim Boerema, CEO of Twin Hospitality Group. “Her proven ability to craft innovative, community-driven campaigns and scale field marketing strategies is indicative of the leadership needed to drive traffic and deepen guest engagement. Under Melissa’s direction, we will unlock meaningful synergies between Twin Peaks and Smokey Bones, enhancing marketing efficiencies across our portfolio while preserving each brand’s distinct identity.”

“Twin Peaks has redefined the experiential dining landscape by combining strong growth momentum with a signature scratch-made menu, elevated bar program, and a one-of-a-kind guest experience,” said Melissa Fry, Chief Marketing Officer of Twin Hospitality Group. “I’m excited to build on that momentum by expanding on the brand’s digital and local presence and driving meaningful guest connections that fuel long-term growth.”

For more information on Twin Hospitality Group, visit ir.TwinPeaksRestaurant.com.

About Twin Hospitality Group Inc.

Twin Hospitality Group Inc. (NASDAQ: TWNP) is a restaurant company that strategically develops and operates and franchises specialty casual dining restaurant concepts with a goal to redefine the casual dining category with its experiential driven brands, Twin Peaks and Smokey Bones. Twin Peaks, known as the ultimate sports lodge, is an award-winning restaurant and sports bar brand with 114 locations across 27 states and Mexico and is known for its made-from-scratch food, 29-degree draft beer, innovative cocktail program and sports on wall-to-wall televisions. Smokey Bones is a full-service, meat-centric restaurant brand and concept with 51 locations, across 16 states specializing in ribs and a variety of other slow-smoked, fire-grilled and seared meats, along with a full bar. For more information, please visit TwinPeaksRestaurant.com.

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Cracker Barrel Reinforces Focus on Food and Guest Experience with Leadership and Organizational Structure Changes

October 2, 2025

Lebanon, TN  (RestaurantNews.comCracker Barrel Old Country Store, Inc. (“Cracker Barrel”) today announced leadership and organizational structure enhancements as the Company reinforces its focus on delivering outstanding food and experiences guests love.

“These changes to our organizational structure, along with new leadership appointments and promotions, mark a strategic step forward as we sharpen our focus on consistently craveable food and warm country hospitality,” said Julie Masino, President and Chief Executive Officer of Cracker Barrel. “This transition reduces layers in the organization as we bring a hyperfocus on ensuring both every plate served and every interaction with our guests reflects the care and quality we stand for.”  

The updated organizational structure, which is also designed to streamline the leadership team and better support the field, includes the following leadership changes:

  • Doug Hisel, previously VP, Field Operations, has been promoted to SVP, Store Operations, overseeing Field Operations and Operations Services. Mr. Hisel is an 18-year veteran of Cracker Barrel and brings a strong ability to balance operational excellence with a deep understanding of people and Cracker Barrel’s processes and standards. Mr. Hisel started at the Company as an Associate Manager in Indianapolis, IN in 2007 and has served in various other operations roles of increasing responsibility. As the Operations team is reorganized, the Company has restructured responsibilities and eliminated the role of SVP and Chief Restaurant and Retail Operations Officer previously held by Cammie Spillyards-Schaefer.

  • Thomas Yun is rejoining the Company as Vice President, Menu Strategy & Innovation, replacing Matthew Banton. Mr. Yun previously served in this role at Cracker Barrel from 2022 to 2024 and was responsible for developing some of the Company’s most successful menu introductions of the past several years while overseeing and honoring classic favorites, including Cracker Barrel’s Chicken and Rice, and Pot Roast. Mr. Yun brings significant experience in the restaurant industry, driving menu innovation strategy rooted in classic country dishes that deliver for the guest.

  • Heather Hager, VP, Retail & Design, and Heather Gammon, VP, Demand Planning, are each taking on expanded roles and absorbing responsibilities of Laura Daily, SVP, Chief Merchant and Retail Supply Chain following her recently announced retirement.

“We are grateful to Laura for her leadership, including being a driving force behind the growth of our retail business during her tenure, and thank Cammie for the meaningful contributions and impact she made through her nearly a decade at the Company,” added Masino. “On behalf of our entire team, we wish Laura and Cammie the best in their next chapters. I am looking forward to working closely with Doug, Heather, Heather, and Thomas in their new roles and being more directly connected with our field operations. We have already made some changes to our processes and there is more to come as we get ready to deliver a memorable holiday season for our guests. We are committed to ongoing improvements as we build on Cracker Barrel’s legacy and honor the traditions that make this brand so special.”

The Company also today confirmed that it is ending its engagement with Prophet, the global strategic and creative growth consultancy that advised Cracker Barrel on its previous brand refresh initiatives, including the logo and restaurant redesigns.

About Cracker Barrel Old Country Store®

Cracker Barrel Old Country Store, Inc. – rooted in a rich legacy of warmth, generosity, and tradition – is on a mission to bring the goodness of country hospitality to life. Since 1969, when the first store opened in Lebanon, Tenn., Cracker Barrel has been serving up abundant portions of craveable homestyle food and offering one-of-a-kind retail finds. With approximately 660 company-owned Cracker Barrel Old Country Store® locations in 43 states, and ownership of the fast-casual Maple Street Biscuit Company, the brand continues to honor its heritage while welcoming everyone with more than a meal. For more information, visit CrackerBarrel.com.

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Carolina Berti Appointed Chief Marketing Officer of Firehouse Subs

10/2/2025 10:00 AM ET

JACKSONVILLE – Oct. 2, 2025 – Firehouse Subs® announced today the appointment of Carolina Berti as Chief Marketing Officer (CMO), U.S. & Canada. In her new role, Berti will oversee brand marketing, menu innovation, and guest engagement strategies to further accelerate the brand’s growth and strengthen its connection with guests.


“Carolina’s unique blend of creativity, innovation, and business insight will strengthen our connection with guests, fuel brand momentum, and help write the next chapter of the Firehouse Subs growth story,” said Mike Hancock, president of Firehouse Subs. “I’m excited for her to join a leadership team focused on expanding our brand’s footprint and elevating the guest experience with bold flavors, premium ingredients, and an unwavering commitment to supporting communities through the Firehouse Subs Public Safety Foundation®.”

Berti brings more than 15 years of global leadership experience across marketing, innovation, business development, and finance. She joins Firehouse Subs from Tim Hortons®, where she spent nearly a decade driving key initiatives in marketing and innovation, most recently serving as Vice President, Marketing & Innovation. During her tenure, Carolina led the brand to 17 consecutive quarters of sales growth, strengthened guest loyalty, and introduced more than 100 innovative products across Canada. 


About Firehouse Subs

Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service, and public safety. Founded in Jacksonville, Florida in 1994 by two former firefighting brothers, the brand is built on decades of hot and hearty subs piled with high quality meats and cheeses, and committed to saving lives through the Firehouse Subs Public Safety Foundation®, providing lifesaving equipment and needed resources to first responders and public safety organizations. Firehouse Subs is a subsidiary of Restaurant Brands International Inc. ("RBI"), one of the world's largest quick service restaurant companies with over $45 billion in annual system-wide sales and approximately 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – Burger King®, Tim Hortons®, Popeyes®, and Firehouse Subs®. To learn more, visit www.firehousesubs.com.

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Jersey Mike’s Appoints Betsy Mercado as Chief People Officer

October 1, 2025

Veteran HR leader joins iconic brand to strengthen talent strategy and team culture

Manasquan, NJ  (RestaurantNews.comJersey Mike’s Subs (“Jersey Mike’s” or the “Company”), a leading franchisor of fast-casual sandwich shops known for its fresh sliced and fresh grilled subs, appointed Betsy Mercado as the Company’s first Chief People Officer, effective immediately.

As Chief People Officer, Mercado will lead Jersey Mike’s comprehensive people strategies that support growth and strengthen its people-first culture. She will oversee leadership development, compliance, and the overall team member experience, while driving initiatives to build high-performance teams, enhance organizational capability, and sustain the brand’s distinctive culture as it continues to expand.

“Betsy brings an exceptional combination of franchise expertise, strategic vision, and a genuine passion for developing people,” said Charlie Morrison, Chief Executive Officer of Jersey Mike’s. “Her background in franchise operations and proven success building world-class HR departments make her the ideal leader to advance our people-first culture. As we continue our rapid expansion, her leadership will be instrumental in strengthening and supporting our team members and ensuring we preserve the authentic Jersey Mike’s culture as we scale nationally and globally.”

Mercado brings more than 20 years of human resources leadership experience across the restaurant and franchise industries. Most recently, she served as Chief People Officer at Flynn Group, the world’s largest franchise operator, overseeing HR operations for a 100-member team supporting more than 2,700 restaurants and fitness clubs nationwide. In that role, she led people strategies spanning talent acquisition, leadership development, culture initiatives, total rewards, HR technology and compliance. Prior to Flynn Group, Mercado served as Vice President of Human Resources for The Palm Restaurants, where she led employee relations, talent management, and compensation and benefits.

“Jersey Mike’s has established itself as a brand that truly cares about its people and communities,” said Mercado. “I’m energized to build on that legacy, strengthening the foundation already in place while shaping the future of people development at the Company. My goal is to enhance an environment where every team member can grow, contribute meaningfully, and take pride in being a part of the Jersey Mike’s story as it enters this next chapter of growth.”

About Jersey Mike’s

Founded in 1956 as Mike’s Subs with one location in Point Pleasant, New Jersey, Jersey Mike’s has grown into a premier franchisor with more than 3,000 locations in the U.S. and Canada. The Company has been recognized as one of the fastest-growing fast-casual restaurant chains in America, ranking #2 on Entrepreneur’s 2025 Franchise 500 and #6 on Yelp’s 2025 List of Fastest Growing Brands.

Giving back is also core to Jersey Mike’s mission, and the Company was recognized on Forbes’ inaugural Best Brands for Social Impact List in 2025. In March 2025, the Company completed its 15th Annual Month of Giving, raising a record breaking $30 million and surpassing more than $143 million given to over 200 local charities since it began the tradition in 2011, reinforcing its commitment to being a beloved brand in communities across the country. Jersey Mike’s has also been ranked as the #1 Best Sandwich Chain in America in 2025 by Eat This, Not That! For more information, please visit JerseyMikes.com and follow us on Facebook, Instagram, TikTok, and X.

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SPB Hospitality Announces G.J. Hart as Chairman and Chief Executive Officer

September 29, 2025

Longtime leader to drive SPB’s diverse restaurant portfolio

Nashville, TN  (RestaurantNews.comSPB Hospitality today announced the appointment of G.J. Hart as Chairman and Chief Executive Officer, effective immediately. Hart succeeds Josh Kern, who is stepping down to take on another executive role in the restaurant industry. Kern will remain with the company through mid-October.

Hart, a seasoned leader in the hospitality sector, brings decades of experience guiding and scaling restaurant brands. Most recently, he served as Chief Executive Officer of Red Robin Gourmet Burgers and previously held CEO roles at Torchy’s Tacos, California Pizza Kitchen, and Texas Roadhouse. Widely recognized across the industry for driving operational excellence, brand growth, and fostering strong company cultures, Hart also serves as an operating partner for Fortress Investment Group and will continue to serve as Chairman and CEO of Hart to Hart Global Advisors.

“G.J. is a proven leader with a deep understanding of the restaurant business and a strong track record of success. His experience and reputation will be important as we continue our work to position SPB Hospitality for continued growth,” said Morgan McClure, SPB Hospitality board member and Managing Director at Fortress Investment Group. “We are grateful to Josh for his leadership over the past several years and wish him the very best as he takes on his next opportunity in the industry.”

“I am honored to join SPB Hospitality at such an important time,” said Hart. “This is a company with a diverse and iconic portfolio of brands, a talented team, and a strong foundation. I look forward to working closely with the board, leadership team, and operators to build on the momentum already in place and lead SPB into its next chapter.”

SPB Hospitality’s portfolio includes a diverse range of restaurant concepts across casual, polished casual, and fine dining. The company remains focused on delivering exceptional guest experiences, strengthening its brands, and driving long-term growth.

SPB Hospitality is majority owned by funds managed by affiliates of Fortress Investment Group.

About SPB Hospitality

SPB Hospitality operates a diverse portfolio of full-service dining restaurants across 25 states. Its collection of brands includes J. Alexander’s, Stoney River Steakhouse & Grill, Chef Jose Garces’ Amada and Village Whiskey, and Logan’s Roadhouse. Visit SPBHospitality.com to learn more.

About Fortress Investment Group LLC

Fortress Investment Group LLC is a leading, highly diversified global investment manager. Founded in 1998, Fortress manages $53 billion of assets under management as of June 30, 2025, on behalf of over 2,000 institutional clients and private investors worldwide across a range of credit and real estate, private equity and permanent capital investment strategies. AUM refers to assets Fortress manages, including capital that Fortress has the right to call from investors, or investors are otherwise required to contribute, pursuant to their capital commitments to various funds or managed accounts. To learn more, visit Fortress.com.

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Portillo’s Announces Leadership Transition

September 22, 2025 16:20 ET

Board Chairman Michael A. Miles, Jr. Appointed as Interim CEO, Effective Immediately

Eugene (Gene) I. Lee, Jr. Appointed as Lead Independent Director

CHICAGO, Sept. 22, 2025 (GLOBE NEWSWIRE) -- Portillo’s Inc. (“Portillo’s” or the “Company”) (NASDAQ: PTLO), the fast-casual restaurant concept known for its menu of Chicago-style favorites, today announced that its Board of Directors has appointed Chairman of the Board Michael A. Miles, Jr., as Interim Chief Executive Officer (CEO), effective immediately. Mr. Miles succeeds Michael Osanloo, who has departed the Company as President and CEO and as a member of the Board of Directors. Mr. Osanloo will support the transition as a Special Advisor to Mr. Miles and the Board over the next 90 days.

The Board of Directors has established a Search Committee, comprised of Directors Paulette Dodson, G.J. Hart, Eugene (Gene) I. Lee, Jr., and Michael A. Miles, Jr., and will be assisted by a leading executive search firm in conducting a comprehensive search process to identify the Company’s next CEO.

Mr. Miles brings extensive leadership experience in the retail and restaurant industries. He previously served as President and Chief Operating Officer of Staples and Chief Operating Officer of Pizza Hut with Yum! Brands, after beginning his career at Bain & Co. He has served as Chairman of the Board at Portillo’s since 2014 and was Interim Chief Executive Officer from 2014 to 2015.

“On behalf of the full Board, I want to thank Michael for his leadership over the last seven years and the role he played in guiding the company through its IPO and expansion to new markets,” said Mr. Miles. “The Portillo’s brand resonates deeply with our guests, but our recent performance has not measured up to expectations. After careful consideration, the Board believes, and Michael agrees, that now is the right time for a leadership transition. We are grateful to Michael for his many contributions to the business and wish him all the best in his future endeavors.”

Mr. Miles continued, "I look forward to working with the leadership team and Board while we conduct our search to help grow shareholder value while continuing to deliver a one-of-a-kind experience for both new and loyal Portillo’s guests.”

Mr. Osanloo commented, "Leading Portillo's has been one of the great honors of my career. I am so thankful to my leadership team and all our team members whose hard work and heart make this brand iconic. Together, we achieved so much, and I will always carry immense pride in having been part of the Portillo's family."

Mr. Lee has been appointed by the Board to serve as Lead Independent Director during this transition period. Mr. Lee served as CEO at Darden Restaurants from 2015 to 2022 and as Chairman of the Darden Board from 2021 to 2023.

About Portillo’s
Portillo’s (NASDAQ: PTLO) is a one-of-a-kind brand that has grown from a small hot dog trailer in Chicago to more than 90 restaurants across 10 states. Known for its unique menu of craveable Italian beef sandwiches, Chicago-style hot dogs, char-grilled burgers, fresh salads and iconic chocolate cake, Portillo’s is beloved in both its home of Chicagoland and across new and growing markets. Portillo’s operates a company-owned model of not just restaurants – but experience-focused destinations that blend dine-in, drive-thru, takeout and delivery to serve our guests with the food they crave. And now, after six decades of success and counting, Portillo’s is on a mission to bring its iconic food and unforgettable dining experience to guests across the country.

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Shake Shack Appoints Michael Fanuele as Chief Brand Officer

September 22, 2025

Appointment Reinforces Company’s Focus on Growth and Marketing Investments

NEW YORK--(BUSINESS WIRE)-- Shake Shack Inc. (“Shake Shack” or the “Company”) [NYSE: SHAK] today announced the appointment of Michael Fanuele as Chief Brand Officer, effective Monday, September 15. Fanuele will report into Rob Lynch, CEO of Shake Shack and his role marks a new addition to the Company’s leadership structure.

As Chief Brand Officer, Fanuele will oversee Advertising, Paid Media and Insights and Analytics working in close collaboration with Chief Growth Officer Steph So and Chief Communications Officer Luke DeRouen to advance Shake Shack’s marketing strategy. Fanuele has been supporting Shake Shack as a consultant since earlier this year, where he played a key role in strategic brand positioning and the selection of a new creative agency partner.

“Over the past year, we’ve built a strong foundation in the operations of our Shacks, and now we’re accelerating our efforts to connect with more guests through bold, sales-driving marketing,” said Rob Lynch, CEO of Shake Shack. “With Michael stepping in as our new Chief Brand Officer, we’re excited to take this next step in evolving our marketing model. His creativity, experience and leadership will help us continue building demand for our best-in-class culinary innovation, optimizing our media investments and strengthening the Shake Shack brand for years to come.”

Fanuele is a seasoned brand and media strategist who has created market-shaping work for leading companies including Dos Equis, Arby’s, Cadillac, Charles Schwab, Cheerios, The Economist, and Volvo. He has held senior leadership roles across agencies and brands, serving as Chief Strategy Officer at Fallon and Havas before joining General Mills in 2014 as the company’s first-ever Chief Creative Officer. Fanuele has also served as President of Assembly Media, SVP of Brand & Strategy at fintech start-up ZenBusiness, and most recently founded LAB OF CREATIVE COMMERCE, a consultancy partnering with high-growth brands.

“Shake Shack is a brand built on the strongest stuff: a genuine love for the people we serve and the mind-blowing food those people deserve,” said Michael Fanuele, Chief Brand Officer. “What an awesome honor to join Rob and this superstar team for the next great leap we’ll take, bringing the world’s best burgers and shakes to every corner that needs them — and trust me, every corner needs them.”

About Shake Shack

Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand For Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the Company has expanded to over 625 locations system-wide, including over 400 in 34 U.S. States and the District of Columbia, and over 225 international locations across London, Hong Kong, Shanghai, Singapore, Mexico City, Istanbul, Dubai, Tokyo, Seoul and more.

Skip the line with the Shack App, a mobile ordering app that lets you save time by ordering ahead! Guests can select their location, pick their food, choose a pickup time and their meal will be cooked-to-order and timed to arrival. Available on iOS and Android.

Learn more: shakeshack.com | IG: @shakeshack | X: @shakeshack | facebook.com/shakeshack

View source version at Shake Shack

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Financials - October 2025

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